Creating lasting values for our customers
Through support and training in Doha, Qatar. 30-11-2023
In our commitment to serving our customers better and providing lasting value, we have embarked on a journey of delivering training sessions aimed at fostering stronger connections with the local Operations and Maintenance (O&M) teams across the region. One of these sessions took place in Doha, Qatar in late September last year, where we organized in-house training sessions for major O&M Contractors in Doha.
The spotlight was on the operation and maintenance of Penstocks, and the participants covered engineers and operators responsible for managing sewage treatment works, sewage treatment plants, and pumping stations. Our experts provided valuable insights during these sessions.
The introduction to our extensive product range was led by one of our Projects & Technical Managers, followed by an in-depth presentation on various penstock features available in the market. Additionally, light was shed on the distinctive features of AVK ORBINOX penstocks enabling attendees to identify key features when replacing an existing penstocks.
Valued knowledge and strong customer relations
With 90 participants attending in different slots, the sessions served more than just knowledge transfer. They provided a platform for the Operation & Maintenance team members to openly discuss on-site challenges and issues while operating large-size equipment like penstocks.
What we were able to do; we were able to support them in identifying gaps and guide them towards effective on-site solutions.
The feedback received from contractors was overwhelmingly positive. They found the training sessions informative and highly valuable. Some even expressed a desire for more in-depth on-site training sessions on other significant valves, such as large-sized gate valves and butterfly valves.
One of the O&M managers shares:
“Many thanks for the training. It was very useful and informative for our team and, we will be happy to do the same in the coming months. We are looking forward to the next training”.
The training initiative marks the beginning of our commitment to fostering closer collaboration with our customers. We stay focused on further enhancing our support, nurturing new connections, and continuing to provide value to our customers. As always, we work hand in hand with our customers to ensure the success of their projects and the longevity of their equipment solidifying their trust in us.
